Jump to content
This site uses cookies. Continued use is acceptance of our Terms of Use and Privacy Policy. More Info... ×
  • Welcome to Celiac.com!

    You have found your celiac tribe! Join us and ask questions in our forum, share your story, and connect with others.




  • Celiac.com Sponsor (A1):



    Celiac.com Sponsor (A1-M):


  • Get Celiac.com Updates:
    Support Our Content
    eNewsletter
    Donate

Five Guys Burgers And Fries For The Win


josh052980

Recommended Posts

josh052980 Enthusiast

So I emailed Five Guys because there is a brand new one down the street from me, and everyone raves about their fries, and this is what they emailed back:

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Dear Josh,

Thank you for taking the time to write in to Five Guys, we appreciate you taking the time to do so. We have received your inquiry in regards to the presence of gluten in our products.

Currently, Five Guys DOES NOT offer a gluten free bun, as we have yet to find a bun we feel meets the flavor of our burger. However, I


Celiac.com Sponsor (A8):
Celiac.com Sponsor (A8):



Celiac.com Sponsor (A8-M):



CarolinaKip Community Regular

So I emailed Five Guys because there is a brand new one down the street from me, and everyone raves about their fries, and this is what they emailed back:

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Dear Josh,

Thank you for taking the time to write in to Five Guys, we appreciate you taking the time to do so. We have received your inquiry in regards to the presence of gluten in our products.

Currently, Five Guys DOES NOT offer a gluten free bun, as we have yet to find a bun we feel meets the flavor of our burger. However, I

lovegrov Collaborator

The fries are also gluten-free and done in a dedicated fryer. At the 5 Guys I went to, when the supervisor heard me ordering gluten-free, he changed gloves and then made the burger for me in a safer area to lessen the chance of stray crumbs. All without me asking.

richard

josh052980 Enthusiast

The fries are also gluten-free and done in a dedicated fryer. At the 5 Guys I went to, when the supervisor heard me ordering gluten-free, he changed gloves and then made the burger for me in a safer area to lessen the chance of stray crumbs. All without me asking.

richard

Did you have to do anything besides order with no bun for him to know you wanted gluten free?

joey1011 Newbie

Did you have to do anything besides order with no bun for him to know you wanted gluten free?

I always ask them to change gloves. Usually they do it without my asking. Haven't been there in a while though as I'm cutting back on beef. Decent burger, but very greasy.

lovegrov Collaborator

Did you have to do anything besides order with no bun for him to know you wanted gluten free?

I think he took the order and I mentioned I didn't want the bun because I had to eat gluten free. He immediately knew what that meant and what to do to lessen the chance of CC.

richard

Darn210 Enthusiast

We LOVE Five Guys . . . the first time we ordered and I said that my daughter needed a bunless burger, he asked if it was an allergy. We said yes (as the easy way to answer) and he yelled out "allergy" when he called back her order. They changed gloves. Now we just order "bunless because of an allergy".

Fries are fantastic but here is a hint . . . you don't need to order a serving of fries for each person. Me and my two kids can't finish one order of fries when we've all got a burger as well.


Celiac.com Sponsor (A8):
Celiac.com Sponsor (A8):



Celiac.com Sponsor (A8-M):



modiddly16 Enthusiast

I agree. Five Guys is fantastic. I try not to eat there a lot because holy greasy deliciousness....but I've eaten there more times than I can count and never gotten sick!

  • 2 weeks later...
MrsVJW Newbie

I've eaten Five Guys both during the gluten-filled days and the gluten-free days. They never had a problem changing gloves when I ask. Their setup does minimize the chances of cross-contamination - buns are heated in a different area than the meats, etc.

I do usually go for as plain of a burger as possible to help cut down on cross contamination (the more toppings you add, the more your chances of cross-contamination, obviously). Ours is close to home so I usually bring it home and put it on my own bun at home. Understandable that they cannot "fix" it for you with your own gluten-free bun if there are local ordanances against bringing in outside food into their prep area (I've heard tales of this).

I react to the most minor of cross contamination and I think only once have I had minor issues (I am a gluten allergy person, got a slight skin rash). I do also watch them while they make my food - if I've ever seen them do something and not been comfortable, they have always been quick to correct the problem or start over.

Last time my husband went and ordered (after a year, he's finally feeling *he* knows the rules well enough to order for me, lol) and they gave him a burger on a bun for me. Sigh. He said no, he needed a bunless one. They suggested taking the bun off the burger. He said no, I have a wheat allergy, I can't do that. They made me up a fresh one, sans bun.

Katrala Contributor

I ate at a Five Guys for the first time a few weeks ago - in Tampa, I believe.

The cashier rang up the bunless request / allergy and while I was watching the guy make it, I said to my husband, "I wonder if he'll know to change gloves?" He heard me and asked if it was an allergy. When I told him yes he looked at the cashier and said, "You have to TELL me when there's an allergy - it's not OK to just forget."

While that was all good and such, I just wasn't impressed with their other stuff like I had hoped I would be. It was so greasy and the fries were just "OK." I haven't had restaurant fries in so long that I was looking forward to it. They are only seasoned with salt (and not much at that.)

While having them as a gluten-free option is nice, I'd much rather have a burger and fries from home.

AMBSneakySnack Newbie

So I emailed Five Guys because there is a brand new one down the street from me, and everyone raves about their fries, and this is what they emailed back:

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Dear Josh,

Thank you for taking the time to write in to Five Guys, we appreciate you taking the time to do so. We have received your inquiry in regards to the presence of gluten in our products.

Currently, Five Guys DOES NOT offer a gluten free bun, as we have yet to find a bun we feel meets the flavor of our burger. However, I

MrsVJW Newbie

They've got a good system in place without the bun. I, for one, am happy that they maintain that if they can't do it "right" by offering a gluten-free bun - They get their bread fresh, so they may not have a freezer set-up to stash gluten-free buns to take them out when needed (and it's hard to predict how much "fresh" gluten-free product you'd go thru). They'd need a different way to heat up the bun, and they currently handle all their buns on one single surface with one person manning that station. Couldn't use that same station, and if you had one dedicated grill for the gluten-free buns, that is a lot of real estate in the kitchen, it would either require another person OR you have one person doing both right next to each other... hello, cross-contamination city.

I'd rather be offered something that is 99% safe but somehow a little less than it's gluten-y counterpart than something that is less safe.

Darn210 Enthusiast

I've seen/read (can't remember where, I'm getting old) where they get suggestions of things to add to their menu and they always turn it down. They do what they do and they do it well, why mess with success . . . that's my take away on their position and quite honestly, I'm good with that. When I walk in there, I know exactly what I'm going to find. For the record, my daughter would order it bun free anyway, she's lost the taste for hamburger and bread together. She says it soaks up all her ketchup :P

pricklypear1971 Community Regular

I've seen/read (can't remember where, I'm getting old) where they get suggestions of things to add to their menu and they always turn it down. They do what they do and they do it well, why mess with success . . . that's my take away on their position and quite honestly, I'm good with that. When I walk in there, I know exactly what I'm going to find. For the record, my daughter would order it bun free anyway, she's lost the taste for hamburger and bread together. She says it soaks up all her ketchup :P

Sounds like me with In N Out.

And I so get the ketchup thing...my son slathers it in ketchup.

  • 3 months later...
healing123 Newbie

We experienced gluten big time at five guys. I think it depends on how sensitive you are and the training of the staff. We watched the glove change and called out allergy, however, in thinking back, we don't know what was put on the surface area before we came in. We like Five Guys, and hope it works for those who can tolerate. Please know, for those who have severe sensitivity, there are many variables that come into play. We asked the even changed the spatula, still a very bad reaction.

Thank you

mboebel Newbie

The one by me is very understanding - the cashier (I have seen her there more than once) has a family member with celiac so she really gets it. We've had very good luck at Five Guys & another local chain (Beef a Roo).

  • 2 weeks later...
lpellegr Collaborator

The spatula is the thing that keeps me from ordering their burgers - when they are done with the burger they slide it off the spatula onto the bun, and there's the point of contact between bun and spatula. But the fries are the only fast-food fries around that I feel safe with, and they are wonderful.

kareng Grand Master

The spatula is the thing that keeps me from ordering their burgers - when they are done with the burger they slide it off the spatula onto the bun, and there's the point of contact between bun and spatula. But the fries are the only fast-food fries around that I feel safe with, and they are wonderful.

I could never eat thier burgers and fries. Way too much food! I get the fries and eat peanuts, too! Then I don't have to worry that they may grill a bun for someone or get crumbs on a spatula.

Archived

This topic is now archived and is closed to further replies.


  • Celiac.com Sponsor (A19):



  • Member Statistics

    • Total Members
      129,154
    • Most Online (within 30 mins)
      7,748

    J. Nichols
    Newest Member
    J. Nichols
    Joined

  • Celiac.com Sponsor (A20):


  • Forum Statistics

    • Total Topics
      121.2k
    • Total Posts
      71.5k

  • Celiac.com Sponsor (A22):




  • Who's Online (See full list)

    • There are no registered users currently online

  • Celiac.com Sponsor (A21):



  • Upcoming Events

  • Posts

    • Dora77
      It wasnt really eye catching, but they were small stains which looked like dried out liquid. I dont know if it was normal or shouldve been just completely clean. But if someone didnt pay attention, it wouldnt be noticeable.
    • RMJ
      If there were stains or particles on a drink can in an area that would either contact the drink or my lips, I would wash that can whether or not I had celiac disease.
    • Bebygirl01
      You are on the money, but I should also add that Italian, French and other countries research shows exactly what I have said. Our FDA is behind the ball when it comes to this research and I am hopeful that Kennedy can straighten this out soon, albeit he is giving the food companies too long to just remove food dyes from our foods when in fact they have to remove all that in order to sell for example, in the UK as they aren't allowed such things. The food companies and the cola companies have also changed their formulas to have just sugar in them instead of corn gluten aka high fructose corn syrup and corn starch in them. Misinformation here in America is a very dangerous thing. I also have been grain free for a long time now and at no time can I even have the smallest amount of corn gluten -I recently got glutened from a supplement that claimed to be grain free yet upon further research I found that it had erythritol (corn sugar) in it and that is what got me sick for 7 days straight. I am not hopeful to ever be able to add back into my diet any of the grain glutens, but perhaps those who were only gluten intolerant might be able to, but for me being celiac, I have no hope in that. Thank you for the article, I will add it to my collection of research as I am collecting everything I can find on this subject and posting it on X as well as other places.  I also don't use psuedo grains i.e. quinoa as that also reacts negatively with my gut, so I am 100% a cassava/tapioca/arrow root girl and that is my go to bread replacement. There are some new items made with chicpea/green peas that are sold as rice alternatives, i bought one to try but haven't yet. So food companies are getting creative, but like you said, I am fresh whole foods and don't buy many processed foods, I make my own cheese, ketchup, pickles, jams, etc.
    • Dora77
      There were small spots (stains) on the drinking area at the top of the energy drinks can from the store that looked as the same color as milk — maybe oat milk (Hafermilch) or a wheat-based drink (Weizendrink), but I’m not sure what it was. There were also some particles that looked like either flour or dust, but not many. Could it have been a gluten-containing drink spilled onto the can or just regular small stains which I shouldn‘t worry about? Do you watch out for stuff like that or am I overthinking? Would it cause damage to a celiac?
    • Scott Adams
      This is such an important discussion! While corn gluten (zein) is structurally different from wheat gluten, emerging research suggests some celiac and gluten-sensitive individuals may still react to it, whether due to cross-reactivity, inflammation, or other factors. For those with non-responsive celiac disease or ongoing symptoms, eliminating corn—especially processed derivatives like corn syrup—might be worth exploring under medical guidance. That said, corn’s broader health impact (GMOs, digestibility, nutritional profile) is a separate but valid concern. Like you mentioned, ‘gluten-free’ doesn’t automatically mean ‘healthy,’ and whole, unprocessed foods are often the safest bet. For those sensitive to corn, alternatives like quinoa, rice, or nutrient-dense starches (e.g., sweet potatoes) can help fill the gap. Always fascinating (and frustrating) how individualized this journey is—thanks for highlighting these nuances! Many people with celiac disease, especially those who are in the 0-2 year range of their recovery, have additional food intolerance issues which could be temporary. To figure this out you may need to keep a food diary and do an elimination diet over a few months. Some common food intolerance issues are dairy/casein, eggs, corn, oats, and soy. The good news is that after your gut heals (for most people who are 100% gluten-free this will take several months to two years) you may be able to slowly add some these items back into your diet after the damaged villi heal. This article may be helpful:    
×
×
  • Create New...