Celiac.com 01/24/2022 - We've heard and read stories on the difficulties of gluten-free travel, even in good times. And we've done stories on the horrors of traveling during Covid-19 and getting stuck in quarantine without access to gluten-free food.
Now we have a story that checks a number of those boxes. The story of a UK family of six, stuck in Turin, Italy after a technical problem caused a 12-hour delay of their departure flight to Manchester, provides the latest cautionary tale of gluten-free travel woes.
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Hollie Sheldon was flying home from a skiing trip with her husband and four children. Scheduled to depart on carrier TUI at 11.50 a.m. on December 26, the family's flight was delayed until after midnight, Hollie told the Manchester Evening News. The delay, coupled with confusion over food vouchers and expensive choices, and a dearth of gluten-free food, left the family with no viable gluten-free options.
Their airline, charter group TUI, provided food vouchers after the initial delay, but the process was haphazard and did not provide enough money to cover the available food options at the airport. The first food coupon was for £10 per person, but good at only one restaurant, which had few choices. The family later received another voucher, for £6.
Asking about gluten-free options for her son with celiac disease, Sheldon was told that there were none. The lack of choices forced Hollie to spend roughly £70 of her own money, including £20 on sushi for her Celiac son because it was the only gluten-free option.
After their flight was delayed for a second time, the mother stated they were offered a £15 voucher to spend on food and drink. The problem was that they family had to wait in line for about 20 minutes, and most of the choices were gone by the time they got to the front, Sheldon explained to reporters.
This family's unfortunate travel experience is hardly unusual. It touches on so many difficulties faced by gluten-free travelers. Travelers who bring snacks or their own food are better protected, but still not immune to travel delays and Covid-quarantines.
If there's a takeaway here it's that gluten-free options can vary by country and airport, when traveling during winter holidays, especially during Covid.
Read more at the ManchesterEveningNews.co.uk
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