Jump to content
This site uses cookies. Continued use is acceptance of our Terms of Use and Privacy Policy. More Info... ×
  • Welcome to Celiac.com!

    You have found your celiac tribe! Join us and ask questions in our forum, share your story, and connect with others.




  • Celiac.com Sponsor (A1):



    Celiac.com Sponsor (A1-M):


  • Get Celiac.com Updates:
    Support Our Content
    eNewsletter
    Donate
  • Jefferson Adams
    Jefferson Adams

    Sour TripAdvisor Review Slams Lack of Gluten-Free Bread at Funeral

    Reviewed and edited by a celiac disease expert.

    An angry gluten-free eater takes to TripAdvisor to express outrage over the lack of gluten-free bread at a family funeral, and slammed the hotel that hosted the reception for failing to offer a gluten-free option, and asking her to bring her own bread. 

    Sour TripAdvisor Review Slams Lack of Gluten-Free Bread at Funeral - Image: CC--Jos @ FPS-Groningen
    Caption: Image: CC--Jos @ FPS-Groningen

    Celiac.com 11/01/2018 - A terse one-star TripAdvisor review expressed outrage over the lack of gluten-free bread at a family funeral, and slammed the hotel that hosted the reception for the perceived offense.

    Complaining that, among other things, she had to "munch on some lifeless salad" after the wake reception failed to meet her dietary requirements, a user, known as "Jan" poured her frustration upon the Elmbank Hotel in York. According to Jan, the staff at the Elmbank informed her that why had no gluten-free option, and asked her to bring her own bread. 

    Celiac.com Sponsor (A12):
    She wrote that she called the hotel a few days before the event, and was “told they don't have gluten-free bread, but if I wanted to take my own they'd make a sandwich for me.”

    Apparently, Jan chose not to bring her own bread, as she was reportedly “shocked” to discover that they had no gluten free bread on offer. Her outrage on full display, Jan added that "In this day and age you'd think they 'd get their act together, it's quite a common dietary requirement, adding that she had to "sit there, at lunch time, munching on a chicken drumstick and some lifeless salad. Next stop Tesco's on the way past!"

    In all, Jan gave the funeral reception just one TripAdvisor star, and said that she would never go back again.

    It didn’t take long for the internet to reply with characteristic mockery. Jan’s review was tweeted by a woman who lives near the hotel who seemed to enjoy the reaction from other users. The tone-deaf nature of Jan’s "munch on some lifeless salad" comment was mentioned in one of the replies. 

    One person wrote: "The genuine coeliacs I know would never complain about this sort of thing."

    Another said: "I'm glad she was so sensitive and didn't miss the real point of why she was there!"

    Commenters also took aim at Jan’s admission that she was gluten-free ‘by preference,’ with one user writing: "Glad you saw fit to add the *by preference. I don't know a coeliac who could be this insensitive, they know suffering and would never be so insensitive. Those who 'choose' are princesses."

    Okay, perhaps the funereal nature of the proceedings makes Jan’s complaint a bit tacky, but does she have a point in general about accommodations for gluten-free eaters? How about you? Been to any tough non-gluten-free funerals or other events lately? 

    Read more in TheSun.co.uk


    User Feedback

    Recommended Comments

    Kit Kellison

    Ugh! We fight to be respected and taken seriously by servers and food service providers. I can't imagine anyone I have met from any celiac community, IRL or online, who would not have been dressed down by the rest of the group for behaving this way.

    This sort of thing puts us back decades in our quest to enjoy a safe environment. The last thing celiac patients need is a princess who represents gluten-free diners in this awful light. I should thank her for admitting she is gluten-free "by choice." That's a phrase that can be infuriating to celiac patients and worse for those who suffer from non-celiac gluten sensitivity. 

    NCGS patients may by more numerous than celiacs by four or five hundred percent and don't have the advantage of an official diagnosis. People who behave like this make it much rougher for them.

    In general, it's time we stopped accepting sociopathic behavior from each other; narcissism seems to run rampant these days. Since those without empathy can be insensitive to the pain of others, and are completely deaf to their own short-comings, it's up to the rest of us to stand up to these people and show them without equivocation, that their example is not one to be followed.

    Link to comment
    Share on other sites
    Awol cast iron stomach

    Her posting does set us back as Kit points out.? Many of us have additional intolerances so even if the gluten-free bread was available we couldn't eat it. She sounds as if she was told by an earlier phone call by bread was not available. I'm not sure how more upfront they could be. 

    While all of us do understand her frustration her behavior does reflect badly on all of us. This behavior turns business/people off and they feel it is damned if we do, damned  if we don't serve gluten-free to anyone regardless of label/diagnosis. 

    My children were minimized today by a new chair side assistant at the dentist because we are gluten, corn, and milk intolerant in the medical records not celiac. She only believes celiacs are intolerant. I can get pretty raging DH that didn't arrive during my incomplete challenge. the official diagnosis is coming after a celiac test without a challenge, I have given  it the college try and was too ill to finish. So even a diagnosis bringing your own toothpaste etc is not "serious" enough. While seething furiously after the appointment and a child in tears, I very much wanted to give them the businees, but left reminding my children some people are jerks period. Instead sadly we will just take our business elsewhere, the usual 2 assistants we get who are wonderful were not there. This is the second chair side assistant who questioned our medical health diagnoses. We informed them about 2 years ago. I asked for it to be put in records. So this is not new.

    They took her seriously just couldn't provide gluten-free  bread. It was a place she was going to once and likely wouldn't return to. It could be handled numerous ways, we could bring own, my spouse or I would run to store to grab the safe food, we could pay our respects, have a drink and politely leave as food was served, or not attend the reception at all just the funeral. 

    We have multiple intolerances here in this house the last few years have been enlightening to say the least, and thickening this former empaths skin. We can't just be separate house I didn't even begin to recover until all gluten was removed period.

    This is one occasion you talk it out or write it out and don't hit send. or rant to this forum. However some like to lash out, do not think of the rest of the celiac community, and enjoy the drama of lambasting posts on social media looking for a fight. for they have some vitriol other than gluten-free bread not being available. Sounds like her issues are larger than being gluten-free by preference and she's lost perspective.

    Edited by Awol cast iron stomach
    Autocorrect incorrect
    Link to comment
    Share on other sites
    Guest gluten-free options

    Posted

    She is correct to complain, Howe’s alternative food was provided. So problem solved. I remember the day you would get a sandwich or pastry that’s it! So no option available. In airplanes the same. Flying first class not on all routes they provide special meals and what they serve is always wheat gluten. I whish they serve a salad or chicken like what this person got

    Link to comment
    Share on other sites
    ronaboat

    I agree they did their best to suggest she bring her own bread. To a Celiac that would have been a red flag that they might not understand enough to supply “safe” food and have a contaminated kitchen so I would have packed my whole meal in order to be stress free. 

    Link to comment
    Share on other sites
    Ging
    51 minutes ago, ronaboat said:

    I agree they did their best to suggest she bring her own bread. To a Celiac that would have been a red flag that they might not understand enough to supply “safe” food and have a contaminated kitchen so I would have packed my whole meal in order to be stress free

    What an excellent point.  I wouldn't have trusted that either - in fact, I probably wouldn't have chewed on the 'lifeless' salad.  :)

    I'm actually glad to see that so many places are no longer complaining about people bringing their own food.  I was diagnosed just this past spring and I'm just beginning to comprehend what the disease means to me.  Travel hit me like a brick.  How do I do it?  In my area, there's no such thing as a gluten free restaurant - of any kind.  Knowing what I do now about preparing gluten-free meals I don't trust eating out anyway if they aren't doing that as a matter of course.  For this woman to complain so ignorantly is a bit depressing on a lot of fronts.  Would more choices be great?  Yes!  I grew up in a time where you handled your own issues, though, and for me any concession is just that.  A wonderful concession I greatly appreciate.  I don't expect people to handle all the allergies out there.  They'd go bankrupt in a week.  It's just not reasonable in most cases.

    Link to comment
    Share on other sites
    Guest wendellyn

    Posted

    Boy, have I been there! I take my own "bread" everywhere! At my Mother's 90th birthday party, my younger brother goaded me into bringing the desert, because of my gluten issues. I did. I made a gluten-free chocolate torte, with sugared raspberries and a raspberry sauce. Needless to say the "restaurant" was NOT happy and we were asked NOT to bring desserts in the future. What I was told later, was that my torte was better than the one they offered and the pastry chef was mad! Holy cow!!! 

    Even restaurants that offer gluten-free menu items, sometimes fall short. I have spent days in bed after supposedly eating gluten-free food. NO ONE, or restaurant, IS SAFE! The sooner everyone realizes this the better of a time they will have.

    Link to comment
    Share on other sites
    lyfan

    So nice when the crackpots and nut jobs call themselves out. I learned a long time ago to carry my own "dog food", and there's always something stashed in my car or my bag in case I wind up at mealtime without another safe meal.

    Worst case, you miss one meal. You won't starve from that. You may be cranky, but you won't starve.

    Link to comment
    Share on other sites


    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now

  • Get Celiac.com Updates:
    Support Celiac.com:
    Donate
  • About Me

    Jefferson Adams

    Jefferson Adams is Celiac.com's senior writer and Digital Content Director. He earned his B.A. and M.F.A. at Arizona State University. His articles, essays, poems, stories and book reviews have appeared in numerous magazines, journals, and websites, including North American Project, Antioch Review, Caliban, Mississippi Review, Slate, and more. He is the author of more than 2,500 articles on celiac disease. His university coursework includes studies in science, scientific methodology, biology, anatomy, physiology, medicine, logic, and advanced research. He previously devised health and medical content for Colgate, Dove, Pfizer, Sharecare, Walgreens, and more. Jefferson has spoken about celiac disease to the media, including an appearance on the KQED radio show Forum, and is the editor of numerous books, including "Cereal Killers" by Scott Adams and Ron Hoggan, Ed.D.

    >VIEW ALL ARTICLES BY JEFFERSON ADAMS

     


  • Celiac.com Sponsor (A17):
    Celiac.com Sponsor (A17):





    Celiac.com Sponsors (A17-M):




  • Related Articles

    Jefferson Adams
    Woman Sues Hotel, Claims Non-Gluten-free Pastries Made Her Sick
    Celiac.com 09/02/2016 - A Canadian woman who claims to suffer from celiac disease has sued Mohegan Sun Pocono and its buffet, Timbers, after she allegedly became ill from eating pastries mislabeled as "gluten free."
    The woman says the pastries labeled as "gluten free" at the buffet were standard non-gluten-free pastries, and says the error made her violently ill, and caused weight loss and several weeks of sickness.
    Dianne M. Leyshon, of Terrace Avenue, Harding, claims that, at a brunch served on July, 27, 2014, Timbers Buffet represented the desserts as gluten-free. The complaint alleges Leyshon became "violently ill" after she ate "several pastries."
    Gluten can inflame and damage the inner lining of the small intestine if eaten by those with celiac disease, according...


    Tracy Grabowski
    Why Many Restaurants Should Not Offer Gluten-Free Menu Options...Yet
    Celiac.com 11/28/2016 - The title of my article might seem a little shocking to most of the celiac community. Why wouldn't I want restaurants to offer high quality, safe meals to those who suffer from celiac disease or from non-celiac gluten intolerance so they could also enjoy dining out with their family and friends like everyone else? It's not that I don't want restaurants to offer gluten-free options: I do. But, I want them to be high quality, high integrity, and offered by a properly trained and knowledgeable staff. Otherwise, I truly don't think your establishment should bother offering gluten-free options to your diners and guests.
    The truth is that genuinely gluten-free dishes should be more than just replacing a bun, or using a corn or rice version of pasta in your dishes. Claiming...


    Jefferson Adams
    UK Man Sues Restaurant, Claims Gluten Caused 'Permanent Injuries'
    Celiac.com 07/11/2017 - A UK man has filed a lawsuit against a local bar and grill after becoming sick on a gyro salad that servers led him to believe was gluten-free.
    The Webster Groves resident, Phillip "Gus" Wagner alleges that servers at Michael's Bar & Grill in Manchester, provided inaccurate information about the dish, and that he suffered an adverse reaction to the gluten in the dish that left him with "severe and permanent injuries."
    His lawyer, Christine Anderson of Faerber and Anderson, specifies that Mr. Wagner was injured in one or more of the following respects to wit: injuries to the cardiovascular system, gastrointestinal tract, internal organs, respiratory system and body as a whole; that he sustained an aggravation of a pre-existing condition; that said injuries...


    Jefferson Adams
    Where Can I Get Gluten-Free McDonald's Options in Europe?
    Celiac.com 09/05/2017 - Did you know that it's not uncommon for many McDonald's stores in Europe to offer gluten-free buns?
    If you're lucky enough to find yourself in Europe any time soon, here's a quick list of European countries where you can get Gluten-Free McDonald's Buns. Remember, not every McDonald's location offers gluten-free options, so always check first.
    Numerous McDonald's restaurants in these countries offer gluten-free bun options:
    Austria Denmark Finland Hungary Italy Norway Portugal Spain Sweden Switzerland The Netherlands The bigger question is when will they offer gluten-free buns in the USA?


  • Recent Activity

    1. - StaciField replied to StaciField's topic in Related Issues & Disorders
      8

      My bone structure is disintegrating and I’m having to have my teeth removed

    2. - Wheatwacked replied to More2Learn's topic in Celiac Disease Pre-Diagnosis, Testing & Symptoms
      2

      Celiac Maybe a Possibility?

    3. - Scott Adams replied to Vozzyv's topic in Celiac Disease Pre-Diagnosis, Testing & Symptoms
      5

      Weird Symptoms

    4. - Jeff Platt replied to Vozzyv's topic in Celiac Disease Pre-Diagnosis, Testing & Symptoms
      5

      Weird Symptoms

    5. - cristiana replied to Vozzyv's topic in Celiac Disease Pre-Diagnosis, Testing & Symptoms
      5

      Weird Symptoms


  • Celiac.com Sponsor (A19):



  • Member Statistics

    • Total Members
      126,113
    • Most Online (within 30 mins)
      7,748

    ArielGartner
    Newest Member
    ArielGartner
    Joined

  • Celiac.com Sponsor (A20):


  • Forum Statistics

    • Total Topics
      120.9k
    • Total Posts
      69.2k

  • Celiac.com Sponsor (A22):




  • Who's Online (See full list)


  • Celiac.com Sponsor (A21):



  • Popular Now

    • Vozzyv
      5
    • Kathleen JJ
    • Captain173
      10
    • jjiillee
      7
    • Kristina12
      7
  • Popular Articles

    • Scott Adams
    • Scott Adams
    • Scott Adams
    • Scott Adams
    • Scott Adams
  • Upcoming Events

×
×
  • Create New...