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So upset! Drug company won't answer my question

pag794

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pag794 Rookie
pag794
Posted

I was just switched to a new generic brand of Effexor.  My stomach has been bothering me since I started it.  So I emailed the company (Zydus Pharmaceuticals) to ask if the product was gluten free.  This was their response:

Thank you for contacting Zydus Pharmaceuticals. As a matter of company policy, we do not answer medical questions via email. Please find the below link to the Prescribing Information for Zydus' venlafaxine HCl ER capsules.

I didn't ask for medical advice, I just want to know if there is gluten in the pill!  I'm so frustrated. I looked up the ingredients, but I can't tell if there is gluten here.  What do you guys think?

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pag794 Rookie
pag794
Posted
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I finally found a phone number and called them.  They just confirmed no gluten.  I wish medications had to be labeled, it would be so much easier!

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