Jump to content

  • Welcome to Celiac.com!

    You have found your celiac tribe! Join us and ask questions in our forum, share your story, and connect with others.


  • Celiac.com Sponsor (A1):
    Celiac.com Sponsor (A1-M):

  • Get Celiac.com Updates:
    Support Our Content
    eNewsletter
    Donate

Everybody Eats

lapetit8

Recommended Posts

lapetit8 Explorer
lapetit8
Posted

Hey Everyone,

I just wanted to let you all know about a recent experience I had with Everybody Eats, Inc (Open Original Shared Link). They are a company that sells gluten free pizzas, bread, cakes, etc. in Brooklyn, NY.

About 2 weeks ago, I ordered a birthday cake from them. It seemed ridiculously expensive, $50 for a 6 inch cake, but the cakes looked beautiful so I thought it would be worth it.

They told me when I placed my order that I wouldn't be able to have buttercream because it couldn't ship in the heat, but that I could have whipped cream instead. I didn't really think that made sense but they said that the cake would be frozen solid and it would arrive at my house the day before the party.

I called them in the beginning of the week of the party to confirm all the details. They assured me everything would be fine. The day that I was supposed to receive the cake, they said that their freezers weren't working properly due to the extreme heat (there wasn't any extreme heat by the way). But, they told me that it would arrive early the next day.

It didn't end up arriving until 11:30 on the day of the party. When I opened up the case it was sent in overnight to me the cake was MELTED into liquid and completely squashed by the poor packaging they had decided to use. All they had placed in the box was a cool pack.

I called them up to complain and they were YELLING at me saying that it took them 3 days to make the cake. They were acting like it was my fault. They should have told me they were not capable of sending a cake. And then when I told them that they hung up on me.

So, just in case anyone was thinking of ordering their overpriced food, I would think again. They obviously have no idea how to properly package food and they are obnoxious business people!

Celiac.com Sponsor (A8):
Celiac.com Sponsor (A8):

Celiac.com Sponsor (A8-M):


queenofhearts Explorer
queenofhearts
Posted

What a horrible experience! So sorry they spoiled your cake... hope you got another somehow? Thanks for warning the rest of us. The condition of the cake was bad enough-- their response to your complaint was even worse.

Leah

Ursa Major Collaborator
Ursa Major
Posted

I hope you managed to serve something else. I guess that's reason enough to learn to make your own gluten-free cakes, I am sure you NEVER want to repeat that awful experience! I hope you didn't end up paying for the cake. Obviously, those people don't know what they're doing.

jerseyangel Proficient
jerseyangel
Posted

That is awful--I'm sorry that happened to you. I would think by now, they would know how to ship a cake, or just say that they can't--right off the bat. :angry:

jkmunchkin Rising Star
jkmunchkin
Posted

I'm sorry that happended and you had such a horrible experience with them.

I've actually had several great experiences with them and think their stuff is incredible. It is very expensive, but even my non-celiac husband who is extremely picky about his pizza, loves theirs.

I'm in NY so I've never had any problems with delivery, but I'm sorry your cake was ruined.

Guest nini
Guest nini
Posted

How rude!

This is why I bake my own cakes. My mom special ordered me a cheesecake from some company that does gluten-free cheesecakes and it was smashed when it got here. It still tasted good though!

and why on earth would it have taken THREE DAYS to make the cake????

jayhawkmom Enthusiast
jayhawkmom
Posted

That's terrible!!! I'm so very sorry that happened to you!!

We are lucky that we have a gluten-free/DF baker near our home. She's just getting started, really - but her business is picking up rapidly!! She baked my daughter's gluten-free/CF cupcakes, and she's making my little boy a cupcake cake - also gluten-free/cf!

I'm not a baker... I can ruin even the simplest of baked goods, so I would never attempt a gluten free cake. I hope you are able to find someplace else that can cater to your needs. This place will never get my business after what I've read from your experience.

Celiac.com Sponsor (A8):
Celiac.com Sponsor (A8):

Celiac.com Sponsor (A8-M):


VydorScope Proficient
VydorScope
Posted

If htey did not refund your money, hopefully you paid via a VISA/MASTERCARD CHECK CARD, or a CREDIT CARD, so that you can call your bank and refuse the charges. I would not accept paying for this mess at all.

frenchiemama Collaborator
frenchiemama
Posted

You know, I was thinking of ordering something from there a while ago. They didn't have any ingredients listed, so I emailed them with some questions about what else was in the products and I found them to be quite rude. They were very snippy with me, and pushy about making an order. Then when I ultimately decided not to make the order because of other ingredients, they were so huffy about it! I couldn't believe it, but now I see that it wasn't an isolated incident. Hmpf.

Archived

This topic is now archived and is closed to further replies.

Go to topic listing

  • Get Celiac.com Updates:
    Support Celiac.com:
    Join eNewsletter
    Donate
  • Celiac.com Sponsor (A17):
    Celiac.com Sponsor (A17):



    Celiac.com Sponsors (A17-M):



  • Recent Activity

    1. trents
      - trents replied to xxnonamexx's topic in Gluten-Free Foods, Products, Shopping & Medications
      7

      FDA looking for input on Celiac Gluten sensitivity labeling PLEASE READ and submit your suggestions

      @Known1, I submitted the following comment along with my contact information: "I have noticed that many food companies voluntarily include information in their ingredient/allergen label section when the product is made in an environment where cross contamination with any of the nine major allergens recognized by the FDA may also be likely. Even...
    2. Wheatwacked
      - Wheatwacked replied to Jane02's topic in Gluten-Free Foods, Products, Shopping & Medications
      22

      Desperately need a vitamin D supplement. I've reacted to most brands I've tried.

      That is the goal, after all.
    3. Wheatwacked
      - Wheatwacked replied to Heatherisle's topic in Celiac Disease Pre-Diagnosis, Testing & Symptoms
      34

      Blood results

      Celiac Disease causes more vitamin D deficiency than the general population because of limited UV sunlight in the winter and the little available from food is not absorbed well in the damaged small intestine. Taking 10,000 IU a day (250 mcg) a day broke my depression. Taking it for eleven years. Doctor recently said to not stop. My 25(OH)D is around 2...
    4. Known1
      - Known1 replied to xxnonamexx's topic in Gluten-Free Foods, Products, Shopping & Medications
      7

      FDA looking for input on Celiac Gluten sensitivity labeling PLEASE READ and submit your suggestions

      Thank you for sharing your thoughts. I respectfully disagree. You cherry picked a small section from the page. I will do the same below: The agency is seeking information on adverse reactions due to “ingredients of interest” (i.e., non-wheat gluten containing grains (GCGs) which are rye and barley, and oats due to cross-contact with GCGs) and on ...
    5. Wheatwacked
      - Wheatwacked replied to catnapt's topic in Celiac Disease Pre-Diagnosis, Testing & Symptoms
      31

      results from 13 day gluten challenge - does this mean I can't have celiac?

      Here is a link to the spreadsheet I kept to track my nutrition intakes. Maybe it will give you ideas. It is not https so browsers may flag a security warning. There is nothing to send or receive. http://doodlesnotes.net/index3.html I tracked everything I ate, used the National Nutrition Database https://www.foodrisk.org/resources/display/...
  • Celiac.com Sponsor (A19):

  • Member Statistics

    • Total Members
      133,413
    • Most Online (within 30 mins)
      7,748
    EBeloved
    Newest Member
    EBeloved
    Joined
  • Celiac.com Sponsor (A20):
  • Celiac.com Sponsor (A22):

  • Forum Statistics

    • Total Topics
      121.6k
    • Total Posts
      1m
  • Celiac.com Sponsor (A21):

  • Upcoming Events

  • Posts

    • Haugeabs
      Desperately need a vitamin D supplement. I've reacted to most brands I've tried.

      By Haugeabs · Posted

      For my Vit D3 deficiency it was recommended to take with Vit K2 (MK7) with the Vit D. The Vit K2 helps absorption of Vit D3. Fat also helps with absorption. I take Micro Ingredients Vit D3 5000 IU with Vit K2 100 micrograms (as menaquinone:MK-7). Comes in soft gels with coconut oil.  Gluten free but not certified gluten free. Soy free, GMO free.   
    • trents
      FDA looking for input on Celiac Gluten sensitivity labeling PLEASE READ and submit your suggestions

      By trents · Posted

      @Known1, I submitted the following comment along with my contact information: "I have noticed that many food companies voluntarily include information in their ingredient/allergen label section when the product is made in an environment where cross contamination with any of the nine major allergens recognized by the FDA may also be likely. Even though celiac disease and gluten sensitivity are, technically speaking, not allergic responses, it would seem, nonetheless, appropriate to include "gluten" in that list for the present purpose. That would insure that food companies would be consistent with including this information in labeling. Best estimates are that 1% of the general population, many undiagnosed of course, have celiac disease and more than that are gluten sensitive."
    • Wheatwacked
      Desperately need a vitamin D supplement. I've reacted to most brands I've tried.

      By Wheatwacked · Posted

      That is the goal, after all.  
    • Wheatwacked
      Blood results

      By Wheatwacked · Posted

      Celiac Disease causes more vitamin D deficiency than the general population because of limited UV sunlight in the winter and the little available from food is not absorbed well in the damaged small intestine.  Taking 10,000 IU a day (250 mcg) a day broke my depression. Taking it for eleven years.  Doctor recently said to not stop.  My 25(OH)D is around 200 nmol/L (80 ng/ml) but it took about six years to get there.  Increasing vitamin D also increases absorption of Calcium. A good start is 100-gram (3.5-ounce) serving of salmon,  vitamin D from 7.5 to 25 mcg (300 to 1,000 IU) but it is going to take additional vitamin D supplement to be effective.  More importantly salmon has an omega-6 to omega-3 ratio 1:10 anti-inflammatory compared to the 15:1 infammatory ratio of the typical Western diet. Vitamin D and Depression: Where is all the Sunshine?
    • Known1
      FDA looking for input on Celiac Gluten sensitivity labeling PLEASE READ and submit your suggestions

      By Known1 · Posted

      Thank you for sharing your thoughts.  I respectfully disagree.  You cherry picked a small section from the page.  I will do the same below: The agency is seeking information on adverse reactions due to “ingredients of interest” (i.e., non-wheat gluten containing grains (GCGs) which are rye and barley, and oats due to cross-contact with GCGs) and on labeling issues or concerns with identifying these “ingredients of interest” on packaged food products in the U.S. “People with celiac disease or gluten sensitives have had to tiptoe around food, and are often forced to guess about their food options,” said FDA Commissioner Marty Makary, M.D., M.P.H. “We encourage all stakeholders to share their experiences and data to help us develop policies that will better protect Americans and support healthy food choices.” --- end quote Anyone with celiac disease is clearly a stakeholder.  The FDA is encouraging us to share our experiences along with any data to help develop future "policies that will better protect Americans and support healthy food choices".  I see this as our chance to speak up or forever hold our peace.  Like those that do not participate in elections, they are not allowed to complain.  The way I see it, if we do not participate in this request for public comment/feedback, then we should also not complain when we get ill from something labeled gluten-free. Have a blessed day ahead, Known1
×
×
  • Create New...

Important Information

NOTICE: This site places This site places cookies on your device (Cookie settings). on your device. Continued use is acceptance of our Terms of Use, and Privacy Policy.