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Red Robin

gymnastjlf

By gymnastjlf
in Gluten-Free Restaurants

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gymnastjlf Enthusiast
gymnastjlf
Posted

Hi all,

I know there has been a lot of past discussion about the Exton PA Red Robin. Well, I would like to add another good experience to the list! My boyfriend and I went on Sunday for dinner (belated Valentine's Day).

Turns out Dave is no longer the manager (I hope he's been promoted to bigger and better things!), but the new manager met me at my table after I mentioned food allergies to the server. She was fairly certain that my menu choices were safe, but she went to get the kitchen manager to be sure. The manager was apologetic, she was new and wasn't entirely sure of the gluten sources in items!

Kitchen manager came out, first words out of her mouth were, "If you want fries, no worries, they'll only take a few extra minutes; I've already started a fresh pot of oil." Now, my boyfriend isn't that knowledgeable about the diet, but even that response was enough to get a doubletake out of him; on the few occassions we've eaten out, he's used to me quizzing the chef/server on EVERYTHING, and this time, they were telling me of the precautions they'd already taken on my behalf!

So I had a chicken burger (lettuce wrapped) with fries, and it was yummy! The only thing I would like to know for future visits is about those wonderful looking milkshakes....

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Guhlia Rising Star
Guhlia
Posted

Dave is actually now the general manager of an Uno's in Reading, PA.

Judyin Philly Enthusiast
Judyin Philly
Posted

HI

I'm Judy and I'm the one who 'trained Dave' He was such a dear and so eager to help us and learn.

Just decided to educate someone so eager to learn and help other Celia's esp those with kids to feed.

he ordered the triumph dining cards and had them hanging in the kitchen at one point.

even bought cooking oil (soy free) for me to use when i came.

so sorry he left ...they lost a great manager...

i tried the vanilla milk shake (before i had to go gluten free) guess it was the last one i'll have :( couldn't guarantee the choc one free of soy and said not to have the vanilla 'addition from the bar i guess) they usually add but it agreed with me at the time.

so happy you went.

Dave seemed so thrilled as he watched me scarf up the ff...first ones eating out in 7 months. never will forget that viisit and his kindness to me and my husband..

hugs

judy

  • 2 months later...
suepooh4 Contributor
suepooh4
Posted
HI

I'm Judy and I'm the one who 'trained Dave' He was such a dear and so eager to help us and learn.

Just decided to educate someone so eager to learn and help other Celia's esp those with kids to feed.

he ordered the triumph dining cards and had them hanging in the kitchen at one point.

even bought cooking oil (soy free) for me to use when i came.

so sorry he left ...they lost a great manager...

i tried the vanilla milk shake (before i had to go gluten free) guess it was the last one i'll have :( couldn't guarantee the choc one free of soy and said not to have the vanilla 'addition from the bar i guess) they usually add but it agreed with me at the time.

so happy you went.

Dave seemed so thrilled as he watched me scarf up the ff...first ones eating out in 7 months. never will forget that viisit and his kindness to me and my husband..

hugs

judy

suepooh4 Contributor
suepooh4
Posted

Hi

My husband and our four children and I went to Red Robin in Washington PA on saturday night and I thought their gluten free menu was very very limited. We live in Ohio so we drove to PA(which is 3 states away, though it only took 45 minutes) just to go to Red Robin, since I had called ahead of time and the manager told me that they had a gluten free menu and he made it sound like it was a good size menu with a lot of choices. Needless to say my husband didn't order anything (he is the only one in our family that has celiac), he wasn't impressed at what they had to offer. I was disappointed because a sight I found on the internet showed their steak fries to be gluten free but once we got there we were told the fries shared oil and no one offered to change the oil for us. We would have been better off just going to Outback or Wendys.

I'm glad your Red Robin offered better service than ours.

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