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Kelsey's In Burlington, On

maryjoali

By maryjoali
in Meet Up Room

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maryjoali Newbie
maryjoali
Posted

So I just have to share how excited I am!! We're in the process of selling our house, so it's been really hard to cook at home. Again tonight we get a call that someone wants to see our house. We are starving and decide to go to Kelsey's. When the hostess greeted us, I told her I have Celiac and was wondering if they had many options. She got the manager right away and he informed me that two days ago they rolled out a new menu. The new menu brought many changes in the kitchen...the biggest..."to help clients with gluten allergies"....they no longer have regular flour, only rice flour!!! Even the battered fish is done in rice flour, he said.

I asked about cross contamination issues and he told me they use separate bowls and utensils to be really, really sure but since there's no more flour, there's no chance of airborne contamination like before.

When I had decided upon a few dishes he brought out the ingredient list just to confirm. There was one honey vinaigrette that we thought might be okay, but it listed mustard flour so we didn't take a chance (anyone heard of that?? it was new for me!).

We had calamari (with plum sauce since the regular dipping sauce had mustard flour too) as an appetizer. I had a seasoned piece of salmon with salad and steamed vegetables....quite good.

It's been three hours and thus far, no reaction...and I'd usually know by now.

The waitress and the manager were both extremely accommodating and said they were glad someone was benefiting from the rice flour already. I know we'll definitely be back...I wonder if ALL Kelsey's locations would be this helpful??

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VegasCeliacBuckeye Collaborator
VegasCeliacBuckeye
Posted

FYI, Mustard flour is simply ground mustard seed.

They just named it poorly.

maryjoali Newbie
maryjoali
Posted
  • Author
FYI, Mustard flour is simply ground mustard seed.

They just named it poorly.

Thank you! Thank you! Thank you!

This opens up a lot more options at Kelsey's then.

We thought it was weird since all of the other items that actually contained wheat flour, had "CONTAINS WHEAT GLUTEN" written underneath the list of ingredients and the lists with "mustard flour" didn't. Makes sense now....

Thanks again for clarifying,

MJ

Canadian Karen Community Regular
Canadian Karen
Posted

OMG! Did they say that Kelsey's everywhere is doing it? Is it a franchise thing? We have a Kelseys out here in Bowmanville! That would save me from having to go to Whitby to Outback Steakhouse!

Hugs.

Karen

Suzie-GFfamily Apprentice
Suzie-GFfamily
Posted
FYI, Mustard flour is simply ground mustard seed.

They just named it poorly.

I remember being concerned about a similar ingredient in Bicks mustard pickles and had to call the 1-800 number- it was either mustard flour or mustard bran??? Anyway- it was gluten-free. Apparently ALL Bicks pickles are gluten-free.

Suzie-GFfamily Apprentice
Suzie-GFfamily
Posted
So I just have to share how excited I am!! We're in the process of selling our house, so it's been really hard to cook at home. Again tonight we get a call that someone wants to see our house. We are starving and decide to go to Kelsey's. When the hostess greeted us, I told her I have Celiac and was wondering if they had many options. She got the manager right away and he informed me that two days ago they rolled out a new menu. The new menu brought many changes in the kitchen...the biggest..."to help clients with gluten allergies"....they no longer have regular flour, only rice flour!!! Even the battered fish is done in rice flour, he said. <snip>

I am sooooooooo excited about this news. I can't wait to call the Kelsey's here in London. I used to enjoy eating there before, but I haven't gone since I went gluten-free.

lorka150 Collaborator
lorka150
Posted

my mum, who also is gluten and casein free, has always been successful at our kelsey's, which is nice. :)

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  • 6 months later...
mom-to-claire Apprentice
mom-to-claire
Posted

I was just sent the gluten free menu in Word format and I can send it to anyone if they send me a PM. or if you just post your email

  • 2 weeks later...
mariesch Newbie
mariesch
Posted

I just emailed Karyn Whitelaw at Kelsey's Restaurants.

She emailed me their gluten-free menu!! I am assuming it is for all restaurants. It sounds good, but you may want to verify some items with her.

Marie

kwhitelaw@cara.com

  • 4 months later...
kitten37 Newbie
kitten37
Posted

Just a question...... I was at a course in Brampton, ON today and after seeing this post a while back and not remembering what was avail. gluten free, asked about their gluten free options. The waiter looked at me like I had a third eye. I attend this course every first Mon-Weds of each month and I always go to kelseys with 2 girls from the course. Having just gone gluten free I enquired about it.....we were on a very restricted time to eat so I ate nothing. I will have to do some further investigation tomorrow.

Ursa Major Collaborator
Ursa Major
Posted
Just a question...... I was at a course in Brampton, ON today and after seeing this post a while back and not remembering what was avail. gluten free, asked about their gluten free options. The waiter looked at me like I had a third eye. I attend this course every first Mon-Weds of each month and I always go to kelseys with 2 girls from the course. Having just gone gluten free I enquired about it.....we were on a very restricted time to eat so I ate nothing. I will have to do some further investigation tomorrow.

Beware at Kelsey's! I went there a few months ago, being excited about them now using rice flour as a thickener. I asked about one specific menu item that looked good (don't remember what it was), and they brought me their ingredients list. I found that the sauce had a TON of ingredients that I would normally never want to eat (chemicals), but it also had soy sauce in it, which contained wheat. Very hidden, but there nonetheless.

I did eat something else, and was fine. But because of that, their choices ended up being just as limited as any other restaurant I have been to, meaning you have to eat very plain food or nothing.

Annaem Enthusiast
Annaem
Posted

[i had emailed them about their fried french fries because not all locations use dedicated fryers and something about the coating i can't remember. It was a long time ago. So she told me she would ammend the menu after our talk about consistency and misleading menus. She was very understanding. I don't know if anything was actually done about it. But the more we bring awareness to it the more they will become better at it.

  • 1 year later...
JillianLindsay Enthusiast
JillianLindsay
Posted

Can someone please email me the gluten-free menu for the Burlington, ON Kelsey's? If you PM me I will give you my email address. ...Thinking about eating there for lunch today.

Thanks :)

Jillian

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