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gluten-free Godiva?

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Adare Newbie
Adare
Posted

Does anyone know if Godiva truffles are gluten-free? They are my favorite treat!

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cruelshoes Enthusiast
cruelshoes
Posted

I just did the Open Original Shared Link to verify, and none of their products are gluten-free. Sorry.

Please wait while we find an agent to assist you...

You have been connected to Jennifer .

Jennifer : Good afternoon! How may I help you today?

colleen: Are any of your candies gluten free? Do you have a list of gluten free products?

Jennifer : None of our products are gluten free.

colleen: thank you!

Ridgewalker Contributor
Ridgewalker
Posted
:o:( That's depressing. I never had Godiva very often, but always look forward to indulging around the holidays. What a bummer.
psawyer Proficient
psawyer
Posted

This is Godiva's standard answer to any question containing the phrase "gluten-free." They will not give an affirmative answer to any question asking about "gluten-free" products. They buy ingredients from other companies, and they do not have absolute control over them. Because of this, they can not give a guarantee that anything they make is gluten-free, and their legal department will not allow them to answer the question in any other way. This is true of many other companies as well.

"Gluten-free" is a hot button which I personally choose not to push. When I contact a company, I never use that phrase. I tell them that I am sensitive to certain grains, emphasizing wheat and barley. Hidden rye is not something I have ever found. I deal with oats in round two.

I ask about the specific product and whether it has these ingredients. I mention that these can sometimes be hidden in flavors, starch, and other listed ingredients.

I avoid asking if the product is "safe" for me, or whether it is "gluten-free," since both of these set the company up for a liability suit if there is contamination. I just ask about the ingredients they intentionally use, and about what other products are produced on the same lines or in the same room.

I have carefully examined the ingredient list on Godiva products on a number of occasions, and have yet to find anything that could be hiding gluten. I have eaten these products without any problems, and I do react to even small amounts of gluten. I think that they are safe, but I won't climb out on a limb and then saw it off by declaring that they are "gluten-free."

My thoughts, yours may be different.

tiffjake Enthusiast
tiffjake
Posted

I was told that they use the same equipment for all products, and that some are released from the equipment with a flour-spray (like pam with flour) so it isn't an ingredient, but a process problem. I said "really???" and the guy said "yeah...sorry.."

  • 2 years later...
inmygenes Apprentice
inmygenes
Posted
Does anyone know if Godiva truffles are gluten-free? They are my favorite treat!

They was a disclaimer on the website saying that they may be contaminated with gluten.

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