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Manna From Anna

traci

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traci Apprentice
traci
Posted

Recently I was complaining about bread, under baking heading. Someone, forgot who, sorry :blink: told me to get some Manna From Anna. I ordered it and got an email from Anna stating it would arrive in 4 business days. 10 days went by and I contacted her to see what was going on. She replied instantly and said that her records showed it had been delivered to my door. It had not.

Side story here, Altho they drive for a living the FED EX, DHL and UPS people often cannot find me. Though I live on a paved road its rural Iowa and they seem to get confused outside big city limits and often end up throwing my stuff in someone elses yard or telling the head office we dont exist, its been the bane of my existance since we moved here. I have spent many an hour on the phone to these people telling them again and again how to get here.. They tell me we will keep directions on file, then them must promptly throw them away. <_<

Anna provided me with a toll free number. She used one of the services up there OK DHL, the WORST... and its not here... she gets charged to track these packages and her products are not out of the world expensive, so in essence when they screw up, which I am presuming they do a lot, she loses money. Never the less, she is shipping me via US MAIL my order again, at no charge to me. :D

I, for one, will be doing a lot of ordering from her. You just cannot get this kind of service anymore, good old fashioned, I will take responsibility people are hard to find. So if you want outstanding customer service, get some Manna From Anna. I am VERY impressed!!! I think people/business like this should be rewarded. YAY ANNA!!!

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