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Optimum Health Resource Testing?

Guest AlabamaGirl

By Guest AlabamaGirl
in Food Intolerance & Leaky Gut

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Guest AlabamaGirl
Guest AlabamaGirl
Posted

There have been some posts in the past of a few who tried to use york and had bad experiences. Anyone used them since they became OHR -- say in the last six months -- with good results?

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holdthegluten Rising Star
holdthegluten
Posted
There have been some posts in the past of a few who tried to use york and had bad experiences. Anyone used them since they became OHR -- say in the last six months -- with good results?

i used them and their customer service is terrible. The results took about 2 months and i believe they were pretty accurate. iam going to do another one through Genova Diagnostics. I faxed them a threatening letter when i didnt receive my results after 2 months and they emailed it to me the next day. Good lab, but bad support.

Guest AlabamaGirl
Guest AlabamaGirl
Posted

How long ago were you tested? thanks!

holdthegluten Rising Star
holdthegluten
Posted
How long ago were you tested? thanks!

3 months ago

Guest AlabamaGirl
Guest AlabamaGirl
Posted

Grrr. That's what I was afraid of. They are the only company that I can find that will allow me to test IgG & IgE without going through a doctor. The state of Alabama is picky, for some unknown reason.

Thanks for your input!

holdthegluten Rising Star
holdthegluten
Posted

If you are patient and dont mind waiting, the lab is supposed to be pretty good. The results are self-explanitory, so you dont need there support. I suggest faxing them if you have any questions. Calling the number is pointless.

SVB Newbie
SVB
Posted

I posted this question a few weeks ago and didn't get any replies.

My kit was received by them back in October and I can't seem to get the results.

They are rated an F by the Better Business Bureau so I would say others are definitely having problems.

THey do not answer the phone or respond to emails or voice mails....maybe I'll try the fax as someone suggested.

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ami27 Apprentice
ami27
Posted

I had the same non-responsive experience with this lab back in July 2007. After 4 months of no results and no response to emails or voice mails I filed a charge back on my credit card. They never disputed it. So luckily I got my money back. I was only out the frustration of not receiving the results.

holdthegluten Rising Star
holdthegluten
Posted
I had the same non-responsive experience with this lab back in July 2007. After 4 months of no results and no response to emails or voice mails I filed a charge back on my credit card. They never disputed it. So luckily I got my money back. I was only out the frustration of not receiving the results.

You should send them a threatening letter by fax..........it worked for me immediately..........results in 24 hrs after that!

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