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Neutrogena

frec

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frec Contributor
frec
Posted

I just wrote Neutrogena about three of their products. I got this puzzling response. Do you think that means the first two products have oats/rye/barley? It doesn't say so in the ingredients. Do non-edible products have to follow the stricter new labeling laws where the top ten allergens have to be specifically listed?

In reference to your inquiry regarding gluten:

Neutrogena

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hermitgirl Contributor
hermitgirl
Posted

I gave up on them a while ago. It is impossible to get a straight answer from them, and my health is not worth the risk. If you call them, they will tell you that they don't use gluten, but they don't check the finished products nor do they even ask their suppliers.

There are plenty of other companies out their that value customers and will be way more helpful.

debmidge Rising Star
debmidge
Posted

There could be oat protein in the product, so that would mean yes wheat-free, but no gluten free...

I switched to DHS shampoo made by Person & Covey Inc. from Glendale CA. I get it over internet. It's fragrance free.

Do not buy this fragrance free shampoo because it has wheat in it: Earth Science. I purchased it in error.

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