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"sent Items" In Messenger

nasalady

By nasalady
in Board/Forum Technical Help

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nasalady Contributor
nasalady
Posted

Hi,

I haven't used the Messenger much yet, so am not sure what I should be seeing in my control panel. Earlier today I replied to a PM and it seemed to have been sent off properly because a brief message flashed that said the other person would be notified that they had a new message.

But now I'm wondering if it really was sent, because when I look at the "Sent Items" it still only shows 1 item sent. Which refers to an old PM I sent in September.

Do replies to PMs show up as "Sent Items"? Or not?

Thanks,

JoAnn

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Lisa Mentor
Lisa
Posted

Hum...I had to go check. I send a PM also today and received one.

On your message page, check the box at the bottom that indicates "send to message sent box".

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psawyer Proficient
psawyer
Posted

JoAnn,

PMs are not saved automatically. When you send a PM, or reply to one, there are some options available on the screen under the box where you compose the message. One of them is to save a copy in your sent folder. The other one is to track the message. Neither one is selected by default. So, if you didn't check the box beside "Save," the message was sent without a copy being placed in your Sent folder.

I hope that helps.

ETA: Lisa posted while I was typing this.

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nasalady Contributor
nasalady
  • Author
Posted

Thanks, Lisa and Peter! I guess I didn't notice the box to check.

I'll remember that for the future! :)

JoAnn

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