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Outback Steakhouse

precious831

By precious831
in Coping with Celiac Disease

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precious831 Contributor
precious831
Posted

My sister ordered from Outback, from the gluten-free menu. Her's was regular and mine was gluten-free. I got the ribs and steamed veggies. We had it for dinner, now I'm feeling sick to my stomach and I feel a migraine coming and feel like I have to puke again! The heartburn too is starting up. Not looking forward to the next few days.

What do you think? I looked at the receipt, it said gluten-free ribs and steamed veggies. What should I do? Uggh this is why I don't want to eat out or order out! I hate feeling this way. *Sobs*

Thanks

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HappyGrandma Rookie
HappyGrandma
Posted

That's what I had at Outback and did fine. They were very helpful. Feel better soon.

modiddly16 Enthusiast
modiddly16
Posted

I've had different experiences at Outback...one time it'll be great and the next I'll be sick. It might just be a case where you have to be extra cautious and communicate to the staff, in a polite friendly way.

The last time that I was in a restaurant that offered a gluten free menu, there was a family sitting behind us that was also ordering gluten free. They were SO rude to the waiter for being confused and he was really trying to assist them, he was just a waiter in training (it said on his nametag). He brought out their meal and they didn't trust it and all but threw it back onto his tray and demanded a new meal. This really REALLY made me angry. By acting like that, do you think the meal is going to be safe the second time around?? If anything, it might be even more contaminated..who knows how people react to that. I understand the need to be cautious and informed whe you're eating out but there is a way of doing it with grace and respect. I've found that the nicer you are to people...the more willing they are to help you. I'm just afraid that some of the folks who are rude will ruin the experience for the rest of us, down the road.

Sorry...that's my outburst of the day. The angry family didn't even tip the poor guy...so I left $20 bucks for him at the front on my way out. I just felt so bad because he really was trying to help them.

heatherjane Contributor
heatherjane
Posted

My sister ordered from Outback, from the gluten-free menu. Her's was regular and mine was gluten-free. I got the ribs and steamed veggies. We had it for dinner, now I'm feeling sick to my stomach and I feel a migraine coming and feel like I have to puke again! The heartburn too is starting up. Not looking forward to the next few days.

What do you think? I looked at the receipt, it said gluten-free ribs and steamed veggies. What should I do? Uggh this is why I don't want to eat out or order out! I hate feeling this way. *Sobs*

Thanks

It really depends on the location. I went to a Outback in Pineville, NC, and the manager came to my table, asked if I was celiac, then told me she would make my meal herself because she handles celiac customers all the time. The meal was great, and I ate it with no anxiety and without any issues afterward.

One thing that's really helped me is to have allergy cards that you can give to the servers that explain exactly how your food needs to be prepared. (Triumph dining makes good ones in different languages.) Even though Outback is generally aware of the importance of making something completely gluten free (avoiding cc, etc), I will still give their servers the card to pass to the kitchen. It saves me having to go into a 10 minute explanation and it keeps details from getting lost in translation between the waitstaff and the cooks.

Hope you feel better soon!

BethJ Rookie
BethJ
Posted

My sister ordered from Outback, from the gluten-free menu. Her's was regular and mine was gluten-free. I got the ribs and steamed veggies. We had it for dinner, now I'm feeling sick to my stomach and I feel a migraine coming and feel like I have to puke again! The heartburn too is starting up. Not looking forward to the next few days.

What do you think? I looked at the receipt, it said gluten-free ribs and steamed veggies. What should I do? Uggh this is why I don't want to eat out or order out! I hate feeling this way. *Sobs*

Thanks

Did you order the steamed veggies without butter and seasoning? Those veggies will get me every time if I forget to customize the order. I have no idea what they do to their butter but it has to be full of gluten.

A few weeks ago we ordered take-out which is great because you can order online and customize everything in writing. DH ordered the regular steamed veggies and I ordered the plain ones. When we started to eat, I dumped some veggies on my plate along with my steak and started eating. About then I noticed the container next to DH that said "no butter." I quickly exchanged them but it was too late as I had eaten a bite or two.

I got sick from their prime rib once when some of the au jus must have gotten onto mine but we eat there often and generally it's a good experience.

jerseyangel Proficient
jerseyangel
Posted

The seasoned butter at Outback contains gluten. I always ask for everything to be plain, unseasoned and request some plain butter on the side.

If that's not the problem, there must have been some cross contamination at play. I've always found Outback to be reliable and knowledgeable about gluten, but that will vary between locations.

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