Jump to content
This site uses cookies. Continued use is acceptance of our Terms of Use and Privacy Policy. More Info... ×

  • Welcome to Celiac.com!

    You have found your celiac tribe! Join us and ask questions in our forum, share your story, and connect with others.



  • Celiac.com Sponsor (A1):

    Celiac.com Sponsor (A1-M):

  • Get Celiac.com Updates:
    Support Our Content
    eNewsletter
    Donate

Question About Restaurant Policies

Cheryl-C

By Cheryl-C
in Gluten-Free Restaurants

Recommended Posts

Cheryl-C Enthusiast
Cheryl-C
Posted

Are restaurants required (by-law, or something) to have allergen information available upon request?

I went out with a friend for dinner on Friday night. We went to Pizza Nova (eat-in), because I get their delivery all the time and have never, ever had issues. When we got there, we started discussing the pizza toppings, and I realized my "usual" wasn't exactly what she was hoping for. Ok, no problem. I asked our server to bring us the allergy list, because I don't have all the gluten-free pizza toppings memorized and didn't want to gamble.

She came back with a pamphlet advertising some different specials, which included the "we now offer gluten-free pizza dough" section - nothing about the toppings. I asked her to see "the book" (which I've been brought at other restaurants) and she said they don't have a book for ingredients/allegens.

In the end, my friend and I used our phones to look up the website, which is awesome and totally user-friendly. But what if we hadn't had our phones?

So - is there some kind of policy for allergens in restaurants, or have these "other" restaurants been pampering me with their books? :blink:

Celiac.com Sponsor (A8):
Celiac.com Sponsor (A8):

Celiac.com Sponsor (A8-M):


emaegf Newbie
emaegf
Posted

No restaurants are not required by law to provide allergen information. Many have made up their own "books" and allergen lists. Since Pizza Nova had the information on their website it would have been nice if they had some hard copies in the restaurant for patrons like some places have. Maybe you could mention that to the Manager in a note or email to have some hard copies available for patrons who walk in.

psawyer Proficient
psawyer
Posted

Are restaurants required (by-law, or something) to have allergen information available upon request?

No, in Canada there is no legal requirement to do this, either in printed form at the restaurant or on a web page.

Many establishments do, and for this we can be thankful, but it is voluntary.

Even in the US, the Food Allergy Labeling and Consumer Protection Act (FALCPA) applies only to packaged food, which must have a label on the package. It does not cover prepared food at restaurants, although many comply voluntarily.

Archived

This topic is now archived and is closed to further replies.

Go to topic listing
  • Celiac.com Sponsor (A19):


  • Member Statistics

    • Total Members
      127,653
    • Most Online (within 30 mins)
      7,748
    Mary Miller A
    Newest Member
    Mary Miller A
    Joined
  • Celiac.com Sponsor (A20):

  • Forum Statistics

    • Total Topics
      121k
    • Total Posts
      70.3k
  • Celiac.com Sponsor (A22):



  • Celiac.com Sponsor (A21):


  • Upcoming Events

  • Posts

    • Jenn D
      Still testing positive after being gluten free for one year ?!!

      By Jenn D · Posted

      Hi. Did your ema levels ever go negative? My son is 2 years in gluten free and they are still positive.  I'm scared he has refractory celiac disease. Please if anyone has any info greatly appreciate it. His ttg is 3 which is considered normal.
    • MomofGF
      Not sure if this is Celiac or just a gluten-free intolerance

      By MomofGF · Posted

      I will have that info soon but it was a laundry list of a test and 9 viles. ok so there were some days she was gluten she barely ate because of the reactions. I told her 3 weeks of atleast 10g’s a day and no gluten-free days. Thanks so much for your help! I didn’t know my suggestion for gluten-free days would have hurt her.    I will come back with the list to make sure the req was proper!! 
    • trents
      Not sure if this is Celiac or just a gluten-free intolerance

      By trents · Posted

      A "gluten challenge" of two weeks would be the bare minimum for expecting to render valid testing, and that would have been paired with eating a minimum of 10 g of gluten each day (the equivalent of 4-6 slices of wheat bread). And with the three gluten free days in the midst of that two week gluten challenge I would not have confidence in the results of the testing. Was there a blood test done for IGA deficiency? Can you post the test names that were done with the scores and with the reference ranges used by the lab? By the way, with celiac disease the issue is not being able to digest gluten. Celiac disease is an autoimmune disorder defined by the fact that ingestion of gluten triggers an immune system response that attacks the membrane that lines the small bowel. The immune system mistakenly identifies the protein gluten as a biologic invader.
    • MomofGF
      Not sure if this is Celiac or just a gluten-free intolerance

      By MomofGF · Posted

      Hey all!! M i want to thank everyone for their suggestions and advice - I am a single mother of 4 (now 3) and was helping with my oldest leaving the nest. I have another child with medical issues and with work (it’s our end year), life has been crazy and I haven’t had the time to answer.    so we got a blood test done for my daughter that can’t digest gluten. She had been eating gluten for 2 weeks. The blood work came back normal? How is that possible. I see her with my own eyes and it’s not normal. Is that not long enough?  I am thinking about having her eat gluten another week then go to the hospital and see what they say.    She did have 3 gluten-free days in those 2 weeks but she was getting afraid to eat and I told her to may take a day off - was this a bad thing to do? Girl was having constant back pains and muscle soreness as well. Headaches/migraines…should I wait longer. I did see 4-6 weeks of Gluten consumption prior to testing… kind of at a loss now.    Thanks to everyone for whatever advice you can give.   Enjoy your Sunday 😃👋👋      
    • Scott Adams
      Query

      By Scott Adams · Posted

      This article has some detailed information on how to be 100% gluten-free, so it may be helpful (be sure to also read the comments section.):    
×
×
  • Create New...