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What Recourse Do You Take When The Restaurant Gives You A Gluten Dinner Instead Of gluten-free You Ordered?

mommyto2kids

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mommyto2kids Collaborator
mommyto2kids
Posted

Just wondering? Do you call the manager or what do you do? I'm now sick after Sunday's glutening. No fun. :(

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Lisa Mentor
Lisa
Posted

Just wondering? Do you call the manager or what do you do? I'm now sick after Sunday's glutening. No fun. :(

I wouldcall the manager and politely discuss your mix-up. Educate him/her and encourage him/her to do a staff follow-up and a re-education.

I don't feel comfortable when people raise hell and threaten to sue. That draws facilities to withdraw their effort to serve those of us with food intolerance's. I have found a soft hand and a bit of education, works well for me.

If they offer gluten free options all staff should be knowledgeable. But there is always a risk of eating out anywhere and ultimately, it's our responsibility.

Hope you feel better soon. :)

larry mac Enthusiast
larry mac
Posted

Not much to go on. What are the details?

best regards, lm

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